Privacy Policy

Last Updated: 23 July 2025

Your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website: www.lilliroserealestate.com.

1. What We Collect

We may collect the following information:

Your name, email address, and phone number
Property preferences and buyer requirements
Information you provide through forms (e.g. appraisal requests, enquiries)
Technical data such as IP address, browser type, and pages visited (via cookies or analytics)

2. How We Use Your Information

We may use your personal information to:

Respond to your enquiries and provide real estate services
Send property updates, newsletters, and market insights (only if opted in)
Improve website performance and user experience
Carry out internal analysis and reporting

3. How We Store Your Information

Your information is securely stored using industry best practices. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

4. Sharing of Information

We do not sell or rent your personal information. We may share it:

With trusted third-party providers (e.g. analytics or marketing platforms)
If legally required to do so
With your consent, or as needed to fulfil a service

5. Cookies

Our website uses cookies and tracking tools (like Google Analytics) to collect non-identifiable information to enhance your browsing experience. You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate or outdated data
Withdraw consent for marketing at any time

We will respond to all requests in accordance with the Privacy Act 2020.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Lilli‑Rose Rogers
Email: lilli@loweandco.nz
Phone: 02108420824

If you’re not satisfied with our response, you can contact the Office of the Privacy Commissioner at www.privacy.org.nz.